Teleworking: SMEs very reluctant to make it sustainable after the crisis


It has been the subject for a year in most companies. Teleworking, its advantages and disadvantages, its consequences on the organization of the company, occupy discussions between colleagues but also the available brain time of the bosses. However, according to the latest barometer of managers carried out by the Viavoice institute for L’Exploratoire Sopra Steria Next, “Les Echos” and Classic Radio, the attitude of business leaders towards teleworking is highly correlated with size of the company.

If overall, 71% of managers surveyed say they do not want to perpetuate teleworking, the difference in approach is significant depending on the number of employees. Thus, 77% of business leaders employing 20 to 99 people do not intend to telework their employees. On the other hand, 80% of the bosses of large companies, with more than 1,000 employees, are ready for teleworking to become a long-term practice in their society in the future.



Covid: a new divide is widening between companies on teleworking

“There is now a real divide between large companies and small and medium-sized businesses on teleworking”, notes Christian Boghos, co-founder of the Les Temps Nouveaux group, a subsidiary of Viavoice. “Two types of businesses are being created before our eyes: those which will be resilient thanks to their maturity in the digital world, including teleworking, and those which will be hit hard by the next crisis because they will have fallen behind. in their digitalization ”.

For Emmanuel Craipeau, director of L’Exploratoire, Sopra Steria Next’s think tank, “Jobs in SMEs are probably less suitable for teleworking”. The expert puts forward another explanation: “Digital infrastructures and tools require significant investments while SMEs do not necessarily have sufficient resources. “

An attractiveness factor

However, the possibility for an employee to telework could eventually become a differentiating factor for the company. “Given the strong demand from some of the employees for teleworking, we can imagine that the ability to organize telework in the future will be an argument for attracting talents to the company”, considers Emmanuel Craipeau. On average, managers who want to develop homework for their employees would accept that the latter telework 2.5 days per week on average.

But beyond digital tools and the reorganization of workspaces within the company, teleworking will have much more profound repercussions on the work group. “The question which the leaders will have to answer is: what type of management for these new hybrid companies”, believes Christian Boghos. Thus, 75% of bosses are ready to review the organization of the company, 65% to better support their customers remotely and as many to adapt their offers.

The climate issue

Another big topic for businesses in the next world remains: climate change. The climate bill, currently under discussion in the National Assembly, is judged “Unavoidable, given the situation on the planet” by 47% of managers. But 20% of them consider it to be a “Serious handicap in this recovery period”. “Business leaders fully understand the need to fight against global warming and there is even a virtual consensus on certain subjects. On the other hand, if there is no real rejection of the climate law, there is a fear among some leaders that the constraints will hamper growth ”, emphasizes Emmanuel Craipeau.

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